Privacy Policy

This Privacy Policy explains how Vyntronx (“we”, “us”, or “our”) collects, uses, stores, and shares information when you use our website, Progressive Web App, and related services at app.vyntronx.com (the “Service”).

By using the Service, you agree to this Policy. For how the Service works contractually, see our Terms of Service.

1. Information we collect

Account information

• Name, email address, phone number
• Password (stored in hashed form)
• Referral codes and account level / status

Transaction and wallet information

• Deposit and withdrawal requests and history
• Investment / product purchases and earnings records
• Payment references and statuses from payment providers
• Payout destination details you provide (for example wallet or account identifiers)

Technical and usage information

• IP address, browser type, device type, and approximate location derived from network data
• App and page usage logs needed for security, debugging, and performance
• Cookies, local storage, and similar technologies used for login sessions and the PWA

Support communications

• Messages you send via support channels, email, or in-app forms

Media and branding assets

• Images or files uploaded to the Service (including product or branding assets stored with our media provider)

2. How we use information

• Create and manage your account
• Process deposits, investments, earnings, and withdrawals
• Verify identity or transactions when needed for security and fraud prevention
• Operate referral and promotion programs
• Send transactional emails (for example OTP, password reset, payment notices)
• Improve, secure, and troubleshoot the Service
• Comply with legal obligations and enforce our Terms

3. Legal bases (where applicable)

Where data-protection laws require a legal basis, we rely on: performance of a contract (providing the Service), legitimate interests (security, fraud prevention, service improvement), consent (where we ask for it), and legal compliance.

4. How we share information

We do not sell your personal information. We may share information with:

• Payment processors (for example local payment gateways and crypto processors) to complete deposits and withdrawals
• Infrastructure providers such as hosting, email/SMTP, database, and media/CDN services (including Cloudinary where used for images)
• Service operators and authorized administrators who manage the platform
• Law enforcement or regulators when required by law or to protect rights, safety, and integrity of the Service
• Business transfers if we merge, restructure, or transfer assets, subject to appropriate safeguards

5. Cookies and similar technologies

We use essential cookies and similar storage to keep you signed in, remember preferences, and enable PWA / offline features. Disabling these may prevent login or core app functions from working.

6. Data retention

We retain account and transaction records for as long as your account is active and as needed for operations, dispute handling, security, and legal/accounting requirements. When data is no longer needed, we delete or anonymize it where reasonably possible.

7. Security

We use reasonable technical and organizational measures (such as encrypted transport via HTTPS, access controls, and hashed passwords). No method of transmission or storage is 100% secure; you are responsible for keeping your credentials confidential.

8. International transfers

Your information may be processed on servers or by vendors located in countries other than your own. Where required, we take steps appropriate to the transfer and the nature of the Service.

9. Children’s privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us so we can delete it.

10. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal data, or to object to certain processing. You can update some profile details in the app. For other requests, contact us using the details below. We may need to verify your identity before responding.

11. Third-party links and apps

The Service may link to third-party sites or payment pages. Their privacy practices are governed by their own policies. Packaged mobile apps (Android/iOS wrappers) may also be subject to platform privacy requirements.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the Service after an update means you accept the revised Policy.

13. Contact

For privacy questions or requests, contact us through in-app support or at support@vyntronx.com, or visit https://app.vyntronx.com.

This Policy is a general privacy notice for the Vyntronx platform and is not legal advice.